Terms and Conditions
1. Introduction
Welcome to PharmGenerics ("we," "our," or "us"). By accessing or using our website at PharmGenerics.com, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our services.
2. Acceptance of Terms
By accessing or using our website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
3. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes. We encourage you to review these Terms periodically.
4. User Accounts
When you create an account with us, you must provide accurate, complete, and current information at all times. You are responsible for safeguarding your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
5. Product Information
We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free. If a product offered by PharmGenerics is not as described, your sole remedy is to return it in unused condition.
6. Ordering and Payment
By placing an order, you are making an offer to purchase products. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud prevention team.
Payment must be made at the time of ordering. We accept various payment methods as indicated on our website. All payments are processed securely through our payment processors.
7. Shipping and Delivery
Shipping costs and delivery times are provided during the checkout process. We are not responsible for delays in delivery due to customs, postal service issues, or other circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
8. Prescription Medications
For prescription medications, you must provide a valid prescription from a licensed healthcare provider. We reserve the right to verify prescriptions with the issuing healthcare provider. By submitting a prescription, you authorize us to contact your healthcare provider for verification purposes.
9. Returns and Refunds
Our return policy allows returns within 30 days of delivery for most products. Prescription medications cannot be returned once dispensed unless they are damaged, defective, or incorrectly shipped. Please refer to our detailed Return Policy on our website for specific instructions.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of PharmGenerics and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or republish any materials from this site without our prior written consent.
11. User Conduct
When using our website, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Submit false or misleading information
- Upload or transmit viruses or malicious code
- Interfere with the proper functioning of the website
- Attempt to gain unauthorized access to our systems
- Use the website for any illegal or unauthorized purpose
12. Limitation of Liability
To the fullest extent permitted by law, PharmGenerics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in any way connected with the use of our website or services.
13. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
14. Indemnification
You agree to indemnify, defend, and hold harmless PharmGenerics, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to your use of our website or services, your violation of these Terms, or your violation of any rights of another person or entity.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of Bhubaneswar, Odisha, India.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Email: pharmgenerics@gmail.com
Phone: +91 967-812-6477
Address: PharmGenerics, Patrapada, Bhubaneswar, Odisha
Last Updated: March 9, 2025